Privacy Policy
Last Updated: January 29, 2026
1) Scope of This Privacy Policy
This Privacy Policy explains how Bahía Medical collects, uses, and shares information from visitors to bahiamed.com (the “Site”).
Important: Medical information collected through clinical systems (including the patient portal and scheduling tools) may be governed by separate healthcare privacy notices and/or applicable healthcare laws. The Site itself is primarily an informational website with basic contact functionality. (bahiamed.com)
2) Information We Collect
A) Information You Provide to Us
We may collect information you submit through the Site, such as:
- Name
- Email address
- Message content and any other details you provide via contact forms or inquiries (bahiamed.com)
B) Information Collected Automatically
When you visit the Site, we (and service providers) may automatically collect:
- Device and browser information (e.g., IP address, browser type)
- Pages viewed, time on page, referring/exit pages
- Approximate location inferred from IP address
- Cookies or similar technologies (see Section 6)
C) Scheduling and Patient Portal (Third-Party)
If you click “Book an appointment” or “Patient Portal,” your information is collected and processed by the third-party platform(s) powering those tools. Their privacy practices apply to the data you enter there. (bahiamed.com)
3) How We Use Information
We may use information to:
- Respond to inquiries and provide customer support
- Communicate about your request (e.g., responding to messages)
- Maintain, operate, and improve the Site
- Monitor and protect Site security, prevent fraud, and enforce our Terms
- Comply with legal obligations
We do not intend for the general Site contact form to be used for sensitive medical information. If you choose to include sensitive details in a message, you do so at your own discretion. (bahiamed.com)
4) How We Share Information
We may share information:
- With vendors/service providers who help operate the Site (e.g., hosting, analytics, IT support) under contractual confidentiality obligations
- With scheduling/portal providers when you use those tools (per their terms and privacy practices) (bahiamed.com)
- For legal and compliance reasons, such as responding to lawful requests, protecting rights and safety, and investigating misuse
- In a business transaction, such as a merger, acquisition, financing, or sale of assets (subject to standard confidentiality protections)
We do not sell your personal information in the ordinary consumer sense.
5) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure. If you suspect a security issue, contact us immediately. (bahiamed.com)
6) Cookies and Analytics
The Site may use cookies and similar technologies to:
- Enable core functionality
- Understand Site performance and usage
- Improve user experience
You can control cookies through your browser settings. Blocking cookies may affect Site functionality.
7) Your Choices
Depending on how you interact with us, your choices may include:
- Cookie controls via your browser
- Contact preferences: request that we stop responding via a certain channel (email/phone) where feasible
- Access/Deletion requests: you may request access to or deletion of certain information you submitted via the Site (see Section 10)
8. Children’s Privacy (18+)
This website is intended for users 18 or older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided information to us, contact us and we will take appropriate steps to delete it.
9) External Links
The Site may link to third-party websites (including social media) and third-party tools (including scheduling and portal services). We are not responsible for third-party privacy practices. Please review the third party’s policies before providing information. (bahiamed.com)
10) How to Contact Us (Privacy Requests)
For questions or requests regarding this Privacy Policy or the information you submitted via the Site:
Bahía Medical Urgent Care
10513 Marbach Road, Suite 102, San Antonio, Texas 78245
Phone: 210-290-8081 / 210-290-8083
Email: contact@bahiamed.com (bahiamed.com)
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes means you accept the updated policy.